FAQS
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
At Jimory, customer satisfaction is our top priority. If you're not happy with your purchase, we offer a hassle-free return policy:
- Returns must be initiated within 6 days of receiving the product.
- The item must be unused, unwashed, and in its original condition with all tags attached.
- Refunds will be processed after the product passes quality checks, and the amount will be credited to your original payment method within 7–10 business days.
- Note: Some items like innerwear or customized products may not be eligible for returns.
Tracking your order is easy:
- Once your order is shipped, you will receive a confirmation email or SMS with a tracking number.
- Visit our courier partner's website and enter the tracking number to see your shipment's status.
- For any issues, you can contact our support team at
info@SBRSF.com or call 8239034000.
We accept a wide range of payment methods to ensure convenience, including:
- Credit and Debit Cards (Visa, MasterCard, RuPay, etc.)
- Net Banking (all major banks)
- UPI Payments (Google Pay, PhonePe, Paytm, etc.)
- Popular Digital Wallets like Paytm and Mobikwik
We also offer Cash on Delivery (COD) in select areas.
Yes, we currently ship to India and International. Separate charges are applied for international shipping depending on the country.
If you have any queries or need assistance, feel free to contact us:
- Customer Care Contact Number: 8239034000
Email: info@SBRSF.com
Our support team is available Monday to Saturday, from 9:00 AM to 6:00 PM IST.
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